Privacy Policy
Last update: November 2024
VALENCIA BASKET CLUB SAD (hereinafter, Valencia Basket or club), in compliance with the provisions of the applicable regulations on data protection, and as responsible for the website, informs all users who provide or will provide their personal data, that these will be subject to processing that has been registered among the processing activities offered by this website, in accordance with the provisions of Article 30 of Regulation (EU) 2016/679 of 27 April 2016, General Data Protection Regulation (hereinafter, GDPR), as well as the Organic Law 3/2018 of 5 December, on the Protection of Personal Data and guarantee of digital rights.
Identity and contact details of the person responsible for the processing of your personal data
Name and identity: VALENCIA BASKET CLUB SAD (hereinafter, Valencia Basket)
CIF: A46406930
Address and Postal Code: Avenida Hermanos Maristas 16, 46013 Valencia.
Contact information: valencia.basket@valenciabasket.com
This Privacy Policy regulates the following processing of personal data:
➔ Employment
Employee selection process | |
| Owner of the data | Potential Candidates |
| Data | Identification and contact data (name, surname, email, telephone number) Academic data (CV) and LinkedIn profile |
| Purpose | Process your application to work with us, as well as manage the selection process for vacancies, conduct interviews, in order to join the club. |
| Legitimation | Execution of pre-contractual measures at your request when you apply through LinkedIn. Your consent when you send us your CV by mail or in person. |
| Recipients or assignments | We use service providers, such as LinkedIn |
| International data transfers | Yes, LinkedIn can transfer data to the USA, implementing mechanisms that guarantee data protection. |
| Conservation period | We will keep your CV for a maximum of 24 months in case you are not selected for new offers. |
➔ Ticketing
Subscriptions/Tickets | |
| Owner of the data | Subscribers/Fans |
| Data | Identification and contact data (such as identity document, name, surname, e-mail, telephone number, username and password); as well as financial data. Other data are also collected, such as family book and documents proving the condition of pensioner and/or reduced mobility, in order to manage attendance to the matches or apply discounts. |
| Purpose | Purchase of season tickets, tickets, apply discounts, unsubscribe as a season ticket holder, renewals and attendance during matches, if applicable, and authorization of collection of season tickets by third parties. In addition, to comply with tax obligations |
| Legitimation | Execution of a contract, legal obligation and your consent |
| Recipients or assignments | We use service providers, such as Salesforce. In addition, we will transfer your data for tax compliance purposes. |
| International data transfers | Salesforce may transfer your data to their servers in the United States. They use a mechanism to ensure the security of your data. |
| Conservation period | In general, we will keep your data until you unsubscribe, unless we are required by law to keep it for a longer period of time. |
➔ Shop
Shop | |
| Owner of the data | Web users |
| Data | Identification and contact data (such as user and password, name, surname, e-mail, telephone number, postal address) and financial data. |
| Purpose | Purchase of products offered in the web store and physical store. In addition, comply with tax obligations |
| Legitimation | Execution of a contract, legal obligation and your consent |
| Recipients or assignments | We use service providers, such as Shopify. In addition, we may transfer your data for tax compliance purposes. |
| International data transfers | Shopify may transfer your data outside the European Economic Area. They use mechanisms to ensure the security of your data. |
| Conservation period | We will store your data for the time necessary to achieve the aforementioned purpose, unless we are required by law to keep it for a longer period of time. |
➔ Commercial communications
Commercial communications | |
| Owner of the data | Web Users/Fans |
| Data | Identification and contact data (name, surname, e-mail) |
| Purpose | Sending commercial communications, such as newsletters, promotions and offers. In addition, we may send newsletters from our sponsors |
| Legitimation | To send you these communications you must give us your consent. However, we may send you commercial and transactional communications related to products already contracted, provided that you have a contractual relationship with us and they are related products, in accordance with Article 21 of the Law of Services of the Information Society and Electronic Commerce. |
| Recipients or assignments | Service providers, such as Salesforces |
| International data transfers | Salesforce may transfer your data to their servers in the United States. They use a mechanism to ensure the security of your data. |
| Conservation period | We will keep your data until you unsubscribe from the service. |
➔ Sponsors
Sponsors | |
| Owner of the data | Sponsors |
| Data | Identification and contact data (name, surname, e-mail) and Financial data |
| Purpose | Establishment and management of the contractual relationship with our sponsors. |
| Legitimation | Execution of a contract |
| Recipients or assignments | Service providers, such as Salesforces |
| International data transfers | Salesforce may transfer your data to their servers in the United States. They use a mechanism to ensure the security of your data. |
| Conservation period | We will store your data until the end of our business relationship, unless we are legally obliged to keep it for a longer period of time. |
➔ Video surveillance
Videovigilancia | |
| Owner of the data | All match attendees |
| Data | Image |
| Purpose | Security during matches |
| Legitimation | Our legitimate interest in maintaining security in the stadium during matches and compliance with a legal obligation (Law 19/2007 against violence, racism, xenophobia and intolerance in sports). |
| Recipients or assignments | Competent authority, such as the safety coordinator and, where appropriate, the state security forces and/or the courts |
| International data transfers | No |
| Conservation period | Recordings will be kept for one month from the time they are made, except in the case of an access right being exercised, in which case the recording will be kept until a response has been given, for no longer than the time established by the Data Protection Regulation for giving a response. |
➔ Suppliers
Suppliers | |
| Owner of the data | Suppliers |
| Data | Identification and contact data (name, surname, e-mail) and Financial data |
| Purpose | Establishment and management of the contractual relationship with our suppliers. |
| Legitimation | Enforcement of pre-contractual measures and execution of a contract |
| Recipients or assignments | Service providers, such as Sage |
| International data transfers | Sage may transfer your data to its servers in the United States. Sage uses mechanisms that guarantee the protection of your data. |
| Conservation period | We will store your data until the end of our business relationship, unless we are legally obliged to keep it for a longer period of time. |
➔ Informant's channel
The data processing of this service can be found at here by clicking on ''whistleblower channel''.
➔ Fans
Fans | |
| Owner of the data | Fans |
| Data | All the data mentioned in the ''subscription/ticket'' section and the picture |
| Purpose | We may process your data to manage the purchase of tickets and/or season tickets, but also to disseminate content on broadcast channels of the club or third parties. In addition, your personal data may be processed in order to manage raffles during the match, as well as to carry out any other action or activity related to the event. |
| Legitimation | We need your consent to broadcast your image or, where appropriate, based on our legitimate interest to broadcast the match or report on any event of public interest in which you may appear in an ancillary manner. |
| Recipients or assignments | Media, social networks and/or our sponsors |
| International data transfers | Meta may transfer your data to other countries, such as to the United States where they have one of their data centers or to other countries where their service providers are located. |
| Conservation period | In general, we will keep your data until you withdraw your consent or for a longer period of time in compliance with a legal obligation. |
➔ Fan clubs
Fan Clubs | |
| Owner of the data | Members of fan clubs |
| Data | Identification data (president: membership card, ID, name and surname. The rest of the members: membership card, name and surname) and contact details (email, telephone). |
| Purpose | Identifying and registering supporters clubs that show their support for the club |
| Legitimation | Compliance with the legal obligation to register and identify the club's supporters clubs (Law 19/2007 against violence, racism, xenophobia and intolerance in sports). |
| Recipients or assignments | Service providers can be used to save your data, such as Microsoft |
| International data transfers | No |
| Conservation period | In general, we will keep your data until you unsubscribe and for a longer period, if it is necessary to comply with a legal obligation. |
➔ Contact us
Contact us | |
| Owner of the data | Web users |
| Data | Identification data and contact data (email, name) |
| Purpose | To attend your requests in order to obtain more information about the programs and services we provide, through the enabled means, such as the web form, email (valencia.basket@valenciabasket.com), contact telephone numbers and WhatsApp Web. |
| Legitimation | Consent |
| Recipients or assignments | Service providers, such as Meta or Test Quality |
| International data transfers | In case of contact through WhatsApp Web. Meta may transfer your data to other countries, such as to the United States where they have one of their data centers or to other countries where their service providers are located. |
| Conservation period | In general, we will keep your data until your request is fulfilled. |
➔ Worcester-Valencia Basket Campus
Worcester-Valencia Basket Campus | |
| Owner of the data | Players between 11 and 18 years old |
| Data | Identification data (name, surname, ID card number, date of issue and expiration, date of birth, gender) Health data (if you are under any treatment, allergies) Clothing size, Contact data (phone, mail, address), Bank data |
| Purpose | Registration at the Worcester International Campus Development and management of the activity during the campus |
| Legitimation | Your consent to registration, to the processing of your health data and your image, and to the execution of a contract to which you are a party and for the execution of a contract to which the person concerned is a party. |
| Recipients or assignments | Your data may be disclosed to our service providers, such as Test Quality and the University of Worcester for the purpose of carrying out the activity. |
| International data transfers | No transfers will be made outside the European Economic Area. |
| Conservation period | In general, we will keep your data until the end of the activity, unless legal obligations require us to keep it for a longer period of time. |
Recipients of personal data
In relation to the recipients of personal data, we inform you that Valencia Basket takes the necessary measures to ensure compliance with the principles of data protection and privacy with third parties with which it maintains your relationships, and that its main purpose is to comply with the duty of diligence in such activities.
The communication of personal data to third parties is subject to adequate data protection measures and based on an appropriate legal basis. Valencia Basket ensures that third parties with whom it shares personal data comply with applicable laws and regulations on data protection and implement appropriate security and data protection measures to ensure the privacy and security of personal data.
In order to fulfill the purposes indicated in this Privacy Policy, it is necessary that, on certain occasions, third parties provide us with support in the services we offer.
Among these third parties, depending on their nature, we can find:
- Public authorities, regulators or governmental bodies: These subjects will be recipients of the data in those cases in which it is necessary to do so by law, local regulations or in compliance with regulatory obligations.
- PService providers: These are companies that provide services to Valencia Basket and that may have access to personal data necessary to provide such services, such as providers of web hosting services, financial services or online payment, emailing services, customer service and other organizations with which Valencia Basket has collaboration agreements. Valencia Basket will ensure to choose providers that offer the appropriate guarantees, and to determine the responsibilities in relation to personal data.
- Financial institutions: financial institutions that may require access to personal data to process transactions, payments and other financial services.
- Law enforcement: law enforcement agencies and security forces that may require access to personal data in the performance of your duties and responsibilities.
- Sponsors: Third party collaborators of the club that may require images of matches and sweepstakes for marketing purposes and with whom we maintain a commercial relationship.
- Media: Media outlets that may broadcast images of club games or events.
- Valencia Basket 2000 Foundation
Conservation period of your personal data
The personal data provided by the user will be kept for the time strictly necessary to fulfill the purposes for which they were collected, unless a longer retention period is required or permitted by law.
In general, they will be kept for as long as there is a contractual relationship with the reservation holder and for a limited period of time since the last interaction with the company.
Personal data will be deleted or anonymized when they are no longer necessary or relevant for the purposes for which they were collected and are not subject to any legal obligation of conservation, and Valencia Basket will always take into account the principle of limitation of the conservation period.
Your data protection rights:
Valencia Basket recognizes and guarantees the exercise, free of charge in the cases established by current legislation, at any time and in an effective and accessible way of the following rights:
● Access. You have the right to access your data, as well as knowing whether or not your personal data is being processed. In this regard, you may obtain a copy of your personal data, although the exercise of this right may not adversely affect the rights of other persons and their right to data protection.
● Rectification. You have the right as a data subject to obtain, without undue delay, the rectification of inaccurate data or to complete incomplete data.
● Limitation. You have the right to obtain the limitation of the processing of your data, provided that one of the following circumstances occurs:
- You challenge the accuracy of the data, for a period that allows us to verify its accuracy.
- When you prefer limitation to deletion of data.
- When your data is not processed and should be deleted, but it is needed to make a complaint or respond to a request.
- When you have objected to the treatment, but the legitimate reasons for it are being verified.
● Opposition. You have the right to object at any time, for reasons related to your particular situation, to the lawful processing of your personal data.
● Supresión. Tienes derecho a que, sin dilación indebida, se supriman tus datos, siempre y cuando se de una causa justificada para ello.
● Portability. You have the right as a data subject to receive your personal data in a structured, commonly used and machine-readable format, whenever technically possible. This right shall not adversely affect the rights and freedoms of another.
● Not be subject to automated decisions. You have the right as a data subject not to be subject to decisions taken as a result of automated processing, including profiling, which may result in significant effects for you.
In addition, if the processing of personal data by Valencia Basket is based on consent, in accordance with article 7 of the GDPR, you have the right to withdraw such consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal, being as easy to grant as it is to withdraw.
However, the Spanish Data Protection Agency states, this right shall not apply where it is necessary for the conclusion of a contract between you and the controller, or where the processing of your data is based on your prior consent.
In addition, Valencia Basket informs you that, pursuant to the provisions of Article 77 of the General Data Protection Regulation (GDPR), you have the right as a data subject to submit a complaint to the Spanish Data Protection Agency, if you consider that the processing of personal data by us infringes this regulation.
You can find more information about your rights at the following link.
How to exercise your rights
Any interested party wishing to exercise any of the rights described above may do so at the following e-mail address: valencia.basket@valenciabasket.com.
Following the recommendations established in the current legislation and the guidelines of the Spanish Data Protection Agency, we inform that in the case of minors under 14 years, the exercise of these rights shall always be carried out by the person holding parental authority or by your guardians, and that they may fully exercise them if you are over 14 years old following the indications described in this section.
The Spanish Data Protection Agency provides you with up-to-date information so that you know in depth and at all times what your rights are in terms of data protection.
Existence of automated decisions or profiling and information on the use of artificial intelligence
We may personalize our commercial and promotional offers based on your interests and preferences, provided that you give your consent. This profiling will be done with the aim of optimizing the offers we offer, without generating any negative impact for you.
You can also object to the processing of your data at any time by sending an email to the contact indicated in the previous section (valencia.basket@valenciabasket.com).
Security measures applied to personal data
From Valencia Basket we commit to implement and maintain appropriate technical and organizational security measures to protect personal data against destruction, loss, alteration, unauthorized disclosure or unauthorized access.
Security measures include, but are not limited to, data encryption, restricted access to personal data, the implementation of robust password policies, backups and regular security assessments. In addition, our staff is provided with training and awareness regarding personal data protection and information security.
However, it is important to note that no security measure is completely foolproof and that no system can guarantee absolute security of personal data.
Therefore, we cannot guarantee that personal data is completely secure and disclaim any liability for any security breach that may occur, without prejudice to our legal obligations regarding data breaches.
Minors
Valencia Basket informs users that, for the processing of data of subjects under 14 years old, as provided by the Spanish Agency for Data Protection, when the collection and processing of the same responds to consent, must be given by your parents or guardians.
The processing of personal data of children under 14 years of age will be based on the express consent given by your parents or legal guardians.
Persons over this age may themselves consent to the collection of your data, except in those cases where the law requires them to be assisted by their parents or guardians.
As the controller, Valencia Basket will make reasonable efforts to verify that consent was given or authorized by the holder of parental authority or guardianship over the child, taking into account the cost and available technology.
International transfers of data
In this regard and with the intention of complying with the principle of transparency, we would like to inform you pursuant to Articles 45 and 46 GDPR, that Valencia Basket transfers personal data which is processed or will be processed after its transfer to a third country or international organization, complying with and implementing the guarantees contained in the legislation in force for the adequacy of the same to the rights of the data subjects, provided that they are carried out.
Changes and updates to our Privacy Policy
Valencia Basket may update and modify our Privacy Policy at any time and when we deem it appropriate to accurately reflect our privacy practices.
In this sense, we recommend that you consult this Privacy Policy frequently, so that you can be aware of any changes or modifications.
If you have any questions about our Privacy Policy, you can contact us at: valencia.basket@valenciabasket.com.
Information about the Cookies
Briefly, we also want to inform you that we use cookies to facilitate your navigation on the Platform and learn how you interact with us. Please read our Cookie Policy to learn more about the cookies we use, their purpose and other information of interest.
