La Traslladà begins: those who love you are always close
Hello, season ticket holder. It is very important that you carefully read both the following points and the dossier in order to complete the renewal correctly and secure your seat at the Roig Arena.
To complete the renewal, it is essential that your personal information is up to date.
You will receive a welcome email with a link where you can review and validate your details, and register on the new platform. We recommend using a Gmail address to ensure proper delivery of communications.
Make sure to check the instructions in the new platform user guide.
If you have not received this email, please contact abonos@valenciabasket.com.
Explore the Roig Arena court in 3D from every angle to better understand the seating options and the experience offered from each location.
You will be able to update your address, phone number or email yourself. If you need to change your IBAN, please send us a bank account ownership certificate to abonos@valenciabasket.com.
Contact and Appointment
Office at L'ALQUERIA DEL BASKET, second floor, by appointment via the link.
Season ticket management: abonos@valenciabasket.com
Customer service phone: 620 230 450
Customer service hours:
- From March 28 to May 9 (closed on public holidays)
- Monday to Friday, from 9:30 a.m. to 6:30 p.m.
- From May 12 to June 7: for inquiries and other procedures, by appointment only.
- Monday to Friday, from 9:30 a.m. to 6:30 p.m. Saturdays, from 10:00 a.m. to 7:30 p.m.
